Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit tiva-performance.com (the “Site”) or make a purchase there.

The Site is published by NIDEL SAS, a simplified joint-stock company registered with the Nanterre Trade and Companies Register under SIREN number 921 143 350, whose registered office is located at 4 rue de l'Abbaye, 92160 Antony, France. TIVA Performance is a trademark owned and operated by NIDEL SAS.

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect device information using the following technologies:

Cookies

Here is a list of the cookies we use:

  • _session_id : unique session identifier, allows Shopify to store information related to your session (referrer, landing page, etc.).
  • _shopify_visit : No data retained, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
  • _shopify_uniq : no data retained, expires at midnight (based on the visitor's location) the following day. Calculates the number of visits to a store by a unique customer.
  • cart : unique identifier, persists for 2 weeks, stores information related to your shopping cart.
  • _secure_session_id : unique session identifier.
  • storefront_digest : unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

Other tracking technologies

  • Log files track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time).
  • Invisible pixels , tags and pixels are electronic files that record information about how you browse the Site.

Order information

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, payment via Apple Pay, Google Pay or Shop Pay), email address and phone number. This information is referred to as "Order Information".

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use order information to:

  • process any order placed through the Site (including processing your payment information, arranging for the shipment of your order and providing you with invoices and/or order confirmations);
  • communicate with you;
  • assess potential fraud or risks;
  • when it corresponds to the preferences you have communicated to us, to provide you with information or advertisements concerning our products or services.

We use Device Information (in particular your IP address) to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above:

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information, or to protect our rights.

DO NOT FOLLOW

Please note that we do not alter our Site's data collection and usage practices when we detect a "Do Not Track" signal on your browser.

YOUR RIGHTS (EUROPEAN RESIDENTS)

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details provided below.

Furthermore, please note that we process your information in order to fulfill our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests, listed above.

Please also note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we retain your order information in our records unless and until you ask us to delete it.

MINERS

The Site is not intended for individuals under the age of 18.

CHANGES

We may amend this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

To learn more about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us:

  • By email : info.tivabrand@gmail.com
  • By mail : NIDEL SAS — 4 rue de l'Abbaye, 92160 Antony, France